Appointments


Additional Early Morning Appointments

From July 2019, on Tuesdays and Fridays, the practice will offer a early morning (7am - 8am) appointments for blood tests, blood pressure readings, long term condition pre-reviews and GP telephone consultations.

Evening and Weekend Appointments

To improve GP and Nursing access for patients, The Sides Medical Centre is now part of an service, which provides GP and nursing appointments on weekday evenings and weekends across Salford.

Find out more about Evening and Weekend Appointments here.

Online

APPOINTMENTS

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Please note – the online booking facility is opened at 6am, every day.

Other Ways to Book Your Appointment

  1. By Telephone:
    Call 0161 794 1604 during our opening hours.
  2. In Person: Visit reception during opening hours.

Late Policy

If you arrive late for your appointment with GP or a Nurse they allow a 10 MINUTE window after the appointment time.

After this time we will have to consult with the GP or Nurse and they will be the ones to make the decision whether you can be seen or not.

Remember if you can’t come – PLEASE cancel your appointment.

Click Here for further information

About our Appointments System

General Information

You can make an appointment to see any of the doctors, not just the doctor you are registered with.

Appointments with a Nurse or Assistant Practitioner

Our practice nurses and our assistant practitioners are experts in helping patients deal with long-term illnesses and conditions and helping you to keep healthy. They run a range of specialist clinics, which you can book in for at reception. They also run a travel clinic. See our clinics & services page for more details.

Appointment System Explained

In an effort to try and accommodate most patients' appointment requests, the Practice will offer from 26th September 2011 the following type of appointments:

  • "In Advance" - appointments which can be booked up to 4 weeks ahead
  • "2 Days Ahead" - appointments which can be booked two days in advance
  • "On The Day" - appointments which are released at 8am on that day giving availability to be usually seen the same day (depending on demand)
  • "Telephone Consultations" – you can request a telephone consultation with the doctor when a time will be made for the doctor to ring you back

When all the above appointments have been fully booked the doctors may be able to see additional patients if the complaint is deemed by the patient to be serious requiring prompt and emergency medical attention.

If you are given an Emergency appointment please remember you are being seen in addition to the doctor’s normal workload and that we are respecting your assessment that you have a serious or urgent problem. We would be grateful if all other non-urgent issues (such as repeat prescriptions, other medical problems, results etc.) are dealt with during normal appointments. 

The standard doctor contact time per appointment is 10 minutes. If you feel that you may require longer than this, especially if you have more than one problem or you may require a gynaecological examination, please book a longer appointment. Longer appointments are automatically given to you if you request coil fittings, implants, joint injections, minor surgery, cervical smears, post natal checks, childhood immunisations, or psychosexual counselling.

Please be aware that doctors may choose to give more time when required, however, this will inevitably lead to delays and longer waiting times for other patients.

Please note that after the morning surgery the doctors visit those patients who are housebound or seriously ill and it is important that the home visits are not delayed unnecessarily.

If you have to cancel your appointment with any clinician or counsellor please give as much notice as possible – preferably more than 1 hour so that appointment can be offered to another patient. Appointments can also be cancelled online - please see our cancellations section for further information.

Free Text Reminders

This service reminds you of an appointment via a text message. All registered patients are automatically opted into the service.

Please ensure if you wish to use this service we have your correct mobile telephone number and inform us as soon as possible if your number changes.

If you do not wish to subscribe please contact the surgery and inform reception that you wish to opt out.

Chaperones

If you anticipate that you may require an examination by the Doctor and feel that you would like a chaperone to be present, please make reception aware at the time of booking your appointment so that this can be arranged.

For further information please see our Chaperones policy.

Cancelling Your Appointment

If you are unable to attend for your appointment please tell us in good time so that we are able to offer another patient the use of that appointment.

You can use one of the following methods:

  1. Cancel Online using Patient Access:
    Cancel Your Appointment online using Patient Access.
  2. Cancel Online (Alternative Method - No Login Required):
    Cancel your Appointment Online.
  3. By Telephone:
    Please call us on 0161 794 1604.
  4. By Fax:
    You can send us a fax us on 0161 727 3615 to cancel your appointment.
  5. In Person: Call into your surgery and let the receptionist know in person.

We can offer your appointment to someone else and therefore help to reduce waiting times.

As part of our commitment to all our patients we monitor the efficient use of appointments. If a patient regularly fails to attend a booked appointment, the practice reserves the right to remove them and their family from the practice list.